There are many shopkeepers that insist on 2-5% extra for payments made through credit cards. And often, we have to either to pay the demanded extra money or move to another shop. The 2-5 percent is the extra money that, the shopkeepers claim, is paid to bank or the credit card provider. However, the banks and credit card company clearly state that this money is not supposed to be paid by the customer if customer is purchasing at MRP.
The practice of demanding extra 2-5% in case of credit card pyament is more rife among small shopkeepers, and seldom I have seen known retail chains or big shops asking for it. So, last week when I went to buy a rather pricey electronic item from Gizmos shop at Saket CityWalk, New Delhi, the request for extra 2% payment came as surprise. The shopkeeper insisted on not only getting 2% extra but also getting the extra payment in cash for which there was no bill. I insisted on getting a receipt for the extra charge but the shopkeeper summarily refused. This clearly smacked off some wrongdoings. First, the shopkeeper was charging extra money which was illegal and second he was receiving payment in black money by not providing receipts.
The shopping experience turned sour when he also insisted us on buying the mandatory accessories with the electronic item without which they refused to sell the product. Since, we had already made up our mind and the item was not available with other shopkeepers, we bought it paying 2% extra and with some accessories that we did not intend to buy. I am not sure whether the parent company Audio Voice is cognizant of these practices or it is the shopkeeper making some extra money, but I am not visiting Gizmos store again.
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