Dell XPS 13 is the best windows laptop that you can buy, this is what every review said when it was launched. Still, you google the best laptop and you are bound to see this laptop in almost every list on the net. But the reality is different. Reviews don’t give you the real picture. In fact, most of the reviewers, claiming to be tech guru, just read out the spec sheet and do the comparison.
Dell XPS 13 range is marred with numerous problems right from the first edition to the latest model. I have written about the keyboard problem, the wifi problem, the sound card problem and what not. The sad part is that the solution provided by Dell is to replace the keyboard, or the motherboard if your device is in the warranty. But the warranty is only for a year. Recently, I struggled with my laptop when it display just went blank. The external monitor worked very well but not the inbuilt monitor. The online forums suggested many fixes: update the graphics driver, fresh installation, removing the battery, motherboard replacement.. .
Well, nothing worked perfectly other than the motherboard replacement, and that costs 200-400 USD. Forget about the solution, Dell guys are not able to figure out the problem. I found out a very low cost and effective solution if you are out of warranty and do not want to invest in a new motherboard. Get your motherboard completely cleaned, in fact, washed. You should not try to do it yourself but get a laptop technicians to do that. This solves the problem perfectly.